We Are All About Service
We provide personalized, flexible service to our partners and PSG-serviced borrowers. We treat everyone like family.
Today, the mortgage and/or lease servicer that a financial institution and/or investor selects to service their mortgage and/or lease portfolios is viewed as an extension of the overall service package each delivers to their members/customers. As such, choosing a mortgage and/or lease servicer that parallels the same member/customer service that your financial institution strives for is a key to each institution’s overall success.
At Pivot Servicing Group (PSG), we understand the member/customer service needs of our partners. Our mortgage servicing partners are able to tailor the level of servicing they desire, from basic servicing that includes receiving/posting payments, collections, escrow management & analysis, and more, to default/foreclosure management. Our lease servicing partners have to devote minimal time to their lease program beyond the initial lease approval – PSG handles the lease administration after the lease approval. Our lease servicing partners will have to devote minimal time to the program other than the initial lease approval – we handle the lease administration after the approval. PSG is compliant with the recently implemented Consumer Financial Protection Bureau (CFPB) regulations and requirements.